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FAQ

Permanent Makeup & Head Spa FAQ

Answers to common questions about our Vietnamese Head Spa, permanent makeup and booking. Still wondering about something? Call or text (519) 617-8172.

Head spa

Vietnamese Head Spa

What benefits may I experience?

Clients often enjoy a refreshed scalp, softer and cleaner-feeling hair, deep relaxation and a break from everyday tension. Results vary.

Is the head spa personalized?

Yes. Products, massage pressure, steam and treatment focus can be adapted to your scalp, hair texture, sensitivities and comfort.

How should I prepare for my head spa?

Arrive without heavy styling products when possible, and tell us about allergies, fragrance sensitivity, scalp concerns, extensions, recent treatments and relevant health information.

When should I postpone my appointment?

Please reschedule if you have an active scalp infection, open sores, significant inflammation, head lice or an unexplained rash, and seek medical advice when appropriate.

Brows, eyeliner & lips

Permanent makeup

Which brow service is right for me?

Nano Brows suit a soft hair-stroke look, Nano Ombré Brows give elegant gradient shading, and Nano Combo Brows blend both for added dimension. Your consultation helps choose the most flattering option for your features, skin and desired finish.

What happens during a PMU brow appointment?

A consultation, brow assessment, custom mapping, pigment selection, your chosen technique and detailed aftercare guidance. Appointment length varies with the service and your design.

What should I expect right after?

Fresh brows look darker and more defined than the healed result. Temporary redness, tenderness or mild swelling may occur, and the colour softens as the skin heals.

When will I see my final result?

Brows keep softening and settling as your skin heals. The healed colour and definition become clearer over the following weeks, and results vary.

What aftercare will I need to follow?

Protect the area as instructed, avoid picking or scratching, and don’t apply unapproved products. Follow your personal aftercare plan and contact us with any concerns while healing.

Booking

Booking & visits

How do I book?

Book online any time through our Square booking page, or call or text (519) 617-8172.

Do you take walk-ins?

We’re a private studio and work by appointment only, so please book ahead.

What are your hours?

Monday to Friday, 9:30 AM to 7:00 PM; Saturday, 9:30 AM to 6:00 PM; and Sunday, 9:30 AM to 5:00 PM, by appointment only.

How do I change or cancel my appointment?

Please call or text (519) 617-8172 as early as possible so we can offer your time to someone else.

This FAQ gives general information and doesn’t replace your consultation, aftercare instructions or medical advice.

Still have a question?

Call or text (519) 617-8172, or book online in a minute.